Interviewee: Austin Govella
Recorded On: Apr 20, 2023
Published On: Apr 28, 2023
Shownotes
Trust is a critical component of any successful relationship, whether personal or professional. In this episode, we talk with Austin Govella, a cofounder of The Synozur Alliance and an experienced designer, about the skill of building trust.
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Comments, questions, and your own tips for building trust are welcome on Twitter: https://twitter.com/skilledby.
Tips from this episode:
- Be honest and transparent in your communications.
- Seek to understand the needs and perspectives of others.
- Focus on delivering value and follow through on your commitments.
- Practice active listening and empathy.
About Austin:
Austin Govella is a cofounder of The Synozur Alliance, a consulting firm that helps clients improve the employee experience. With 25 years of experience in design, Austin has worked with a wide range of clients to create better user experiences. He is the author of Collaborative Product Design and Work the Room, a book about workshop facilitation.
- Austin's blog: https://www.agux.co/
- Austin's LinkedIn: http://linkedin.com/in/austingovella
- Austin's newest book, Work the Room: https://www.agux.co/book/work-the-room
Resources Mentioned in the Interview