009 Navigating Ambiguity with Andrea Small

Interviewee: Andrea Small
Recorded On: June 10, 2022
Published On: June 21, 2022

About this interview

Andrea Small is a design strategist, educator, and writer. She studied architecture and metalsmithing and has a Masters degree in Human Centered Product Design. Andrea is currently Creative Lead at Samsung Research America on their R&D Innovation Team in Mountain View, CA.

List of skills discussed

  • Being creative in the face of challenges
  • Implementing design thinking
  • Maintaining an open mind
  • Navigating ambiguity
  • Problem solving
  • Taking risks
  • Thinking laterally

Tips for improving ambiguity-navigation skills

  • Do things to build curiosity in low-risk ways like going down an unfamiliar isle at the grocery store
  • Crumple a piece of paper or draw squiggles on a page and ask yourself what you can make from it
  • Draw a hundred circles and make them into a hundred different things
  • Pause daily and practice exploring the five balances
  1. Perspective: look in / look out
  2. Pace: speed up / slow down
  3. Focus / unfocus
  4. Follow the course / create your own path
  5. Scale: Zoom in / zoom out

References

  1. Andrea at andreasmall.com
  2. Andrea on Twitter
  3. Navigating Ambiguity: Creating Opportunity in a World of Unknowns
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